User accounts

SD-WAN supports separate user accounts for each person or external app using the management application.

Listing users

To view the list of users, click the gear icon in the navigation menu, then click Users.

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The list of users is shown. Click a user’s email address to see details about the user.

Adding a user

To add a user, browse to the list page, then click the “Add user” button. This opens the form for creating a user. Complete the form on the User tab and click “Save”. When creating a new user, only the main tab is shown. After saving the group, the other tabs are shown.

Viewing or updating a user

To view or update a user, navigate to the list page and click the name of the user or the image1 button beside its name. This opens the user page with these tabs:

  • User: details about the user and their assigned space
  • Groups: list of groups to which the user is assigned

User fields

Email

The user’s email address. This must be unique in the database.

Username

Warning

The username field was deprecated in SD-WAN 2015.4. Users can be assigned usernames and use them for authentication, but this will be removed in a future release.

An optional username. If this is provided, it must be unique in the database.

First name

The user’s first name.

Last name

The user’s last name.

Role

Select the most appropriate description for the user. This is used to help categorize users.

Active

If checked, the user can log in to the application and access the API. If unchecked, the user cannot use the application or API.

Home Space

The space selection restricts the user to view and manage objects only within that space and descendants of that space.

Groups

The groups control is shown on the Groups tab when editing an existing user. To add a user to a group, click the group name in the “Available groups” list and then click the image2 button to add the group to the “Chosen groups” list. To remove a group, click the name in the “Chosen groups” list, then click the image3 button to remove the group from the list. Then click Save.

You cannot add or remove a group that has a permission you don’t have.

Making an account inactive

To prevent a user from using the management application, user accounts can be deactivated. To deactivate an account, uncheck the user’s Active field and save the account.

User accounts cannot be deleted because this would remove important auditing information from historical records.